Contact SockKnit

SockKnit is a small, independent, ad-supported site — there is no support desk standing by, but a real person reads everything that comes in to support@toehurts.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the gauge & stitch calculator, sock yarn yardage estimator, needle size guide, sock size to stitch count calculator, cast-on count calculator, or the row counter— and the values you entered); a tool you wish existed on the site; an error or unclear step in the blog, learn section, or the Museum of Hand-Knitting & Hosiery; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If your question is really a “why doesn’t this specific pattern fit me?” question, the pattern’s designer or a local yarn shop will serve you far better than this site can: SockKnit provides general-purpose calculators and explanations, not personalised pattern support, and it isn’t affiliated with any yarn brand, needle manufacturer, or pattern publisher.

Before writing in about a tool result, it’s worth double-checking the numbers you entered — a mismatched unit (inches versus centimetres), a gauge measured over the wrong swatch size, or a mistyped value is the most common source of a surprising answer. If it still looks off after that, that’s exactly the kind of message worth sending.